What We Offer

HR & Compliance Systems

A black-and-white photo of a bar interior with a counter, shelves of bottles, hanging glasses, and chalkboard menus listing drinks and prices.

The structural backbone of every restaurant. This category focuses on the policies, practices, and documentation that keep teams protected and operations consistent. These projects identify gaps, reduce risk, and give managers the clarity they need to lead confidently.

Includes: HR Audits, Compliance Audits, I‑9 Audit Packages, Handbook & Policy Development, Documentation Systems.

Employee Relations & Investigations

A woman with a ponytail wearing a black t-shirt stands in a busy restaurant, facing away from the camera, with other patrons sitting at tables and food on the tables.

High‑judgment support for the moments that matter most. This work helps operators navigate sensitive issues with fairness, accuracy, and compliance. Whether you need a full investigation or structured guidance for your managers, these projects bring clarity to complex situations.

Includes: Full Investigations, Investigation Packet, Case Review & Documentation Support, Corrective Action Guidance, ER Advisory Support.

FOH Operational Practices

A black and white photo of a restaurant kitchen with a woman cooking and preparing food, surrounded by kitchen utensils, equipment, and ingredients.

Where HR meets real‑world hospitality. These projects examine the systems that shape every shift—rotation equity, tip practices, scheduling, MOD consistency—and help restaurants build fair, efficient, and predictable operations.

Includes: FOH Operational Audits, Rotation Equity Reviews, Tip Practice Reviews, Scheduling & Coverage Audits, MOD Consistency Systems, Floor Plan & Section Rotation Assessments.

Tools, Templates & Manager Support

A black and white photo of a cafe or coffee shop with numerous posters and artwork on the walls. A person wearing a cap and apron is working behind the counter, preparing beverages. There are several cups, a coffee machine, and menu items visible on the counter, along with chairs and tables in the foreground.

Clean, plug‑and‑play systems that make daily operations easier. These resources give managers the structure they need to stay consistent, document properly, and lead with confidence. Everything is designed to be simple, modern, and immediately usable.

Includes: Manager Toolkit, Forms Packages, Tracking & Log Templates, Onboarding & Separation Systems, Quick‑reference Guides.

Ongoing Support & ER Retainers

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Your premium, relationship‑based service for restaurants that want consistent, judgment‑heavy HR support without a full HR department. Retainers provide priority access, structured monthly hours, and guidance on the issues that shape culture and operations every day. This is the highest‑touch way to work together and is designed for restaurants that value fairness, clarity, and consistent decision‑making.

Includes: Monthly ER support hours, Priority response for active issues, Documentation review, Corrective action guidance, Manager coaching, Investigation support (manager‑led), Discounted full investigations, Monthly leadership check‑ins.

Manager Development & Leadership Workshops

A black and white photo of a restaurant or cafe counter with stacked plates on the left, a computer or register in the center, and pens or straws in a container on the right. A person wearing a hat is partially visible behind the counter.

Modern, hospitality‑rooted workshops designed to strengthen leadership, reduce ER issues, and build consistency across every shift. These sessions blend HR, compliance, and real‑world restaurant operations—giving managers the clarity, confidence, and judgment they need to lead fairly and effectively.

Each workshop is practical, scenario‑based, and tailored to the realities of neighborhood restaurants and chef‑driven concepts. Managers walk away with tools they can use immediately.

Includes: Onsite or virtual workshops including tailored scenarios, manager handouts, and practical tools managers can use immediately.

Modern HR from a hospitality insider.

Get In Touch

Once we receive your message, we’ll review your request and follow up with next steps. Most projects begin with a short call to understand your operation, clarify scope, and determine the best fit within our services.

You can expect a response within 1–2 business days. For active clients on a retainer, priority response times apply.